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Home/Workplace safety, privacy and permission

Record workplace tasks only when it is safe and permitted.

Commercial projects involve authentic routine work in an eligible active workplace. A project application never overrides workplace rules, another person's privacy or your responsibility to stop when recording would be unsafe.

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Permission first, privacy throughout, safety alwaysConfirm authorization before recording, keep unrelated people and confidential information out of frame, and never let the recording setup interfere with safe work.Start here

Obtain clear workplace permission

Before recording, confirm that an authorized owner, manager or other appropriate workplace representative permits the activity and understands the intended recording area. Follow site-specific rules even when they are stricter than the general project guidance.

If permission is refused, limited or withdrawn, do not record outside that permission. Never hide the camera or suggest that applying to the project gives you a right to record at work.

Protect people and confidential information

Frame the task rather than unrelated people. Avoid faces, conversations, customer information, computer screens, payment details, badges, addresses, documents, passwords, health information and any material your workplace treats as confidential.

Anyone who may appear should be handled according to the current project consent instructions. If private information cannot be excluded, choose another eligible task or stop the recording.

Do not let recording create a hazard

The phone holder must not block vision, hearing, required protective equipment or safe movement. Do not record while driving or during any activity where the device could distract you, violate a safety rule or increase risk.

  • Complete a safe fit and visibility check before the task.
  • Keep required protective equipment fully functional.
  • Pause immediately during an emergency or unexpected hazard.
  • Choose a different task if safe recording is uncertain.

Review the footage before uploading

Look for accidental disclosures, people entering the frame, visible screens or documents, unsafe behavior and any deviation from the approved recording area. Follow the project's current instructions for unsuitable footage rather than uploading it simply to increase duration.

When in doubt, stop recording

Safety, workplace authorization and privacy take priority over completing a video. Contact the official support channel when you need clarification about a task or recording area.

Continue with a related resource

  • Paid recording projects
  • First-person recording setup
  • Recording review and payment
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