Answers for every step of the project.

Crossing Hurdles is looking for participants to join a paid AI video data collection project. The project involves recording short, first-person videos of everyday household activities using your smartphone. These videos are used to help train and improve next-generation AI systems. After applying, every applicant can begin setup immediately in Minute Data, continue in Partner Portal with the same email, and then record and upload videos through the app.

For any account, login, device, recording, or payment issue, email helpdesk@crossinghurdles.com or leave a message in the WhatsApp support group. The Crossing Hurdles team will help resolve it directly or coordinate with Datoric on your behalf.

This project is currently open only to applicants who reside in one of the supported Latin American countries or territories listed in the application. Select your current country or territory accurately when applying.

Begin setup immediately after registration. Use Minute Data first, enter organization code PE8EAR5V, and then use Partner Portal with the same email. Once you have your compatible phone headband, review the guidelines and sample videos, accept the applicable project terms, and begin recording.

Yes. Share this application website and ask the applicant to enter your valid email address in the referral field. Codes, names, links, self-referrals, and company-domain emails do not count. If different referrers are entered for one person, the earliest valid entry is used. A referral becomes payable only after the referred person completes at least 2 accepted hours.

Email helpdesk@crossinghurdles.com from your registered address, or message the WhatsApp support group with your registered email. The team will update your preferences and remove you from future communications.

Use the same email address on Minute Data and Partner Portal. Check for typing errors or Caps Lock, use "Forgot Password" if needed, and try another browser or a private window. If the issue continues, email support with your registered email, a screenshot, and a short description.

Select "Forgot Password" on the Minute Data or Partner Portal login page and reset it using your registered email. If no reset email arrives or the issue continues, contact Crossing Hurdles support.

This usually means your Minute Data and Partner Portal accounts are not linked yet. Confirm that both use the same registered email and that organization code PE8EAR5V was entered in Minute Data. After accepting the project terms, begin recording through Minute Data. If "No Match" remains, send support your registered email and a screenshot.

Confirm that you have a supported device, are using your registered email, and have a stable internet connection. Close and reopen the app or restart the device. If it still fails, contact support with your email, device model, and a screenshot.

Avoid changing it because the same email must be used on Minute Data and Partner Portal. If a change is necessary, contact Crossing Hurdles support before making it so the team can guide you.

You need a compatible device that meets the Minute Data requirements. If you believe your phone should be supported, contact support with the phone model and a screenshot of the message.

Install Minute Data on another compatible device and sign in with the same account and registered email so your progress remains linked. Contact support if switching devices causes a problem.

You need your own compatible phone headband to participate. If you plan to obtain one, select the option confirming that you will buy one. You are responsible for the purchase; the project does not provide, deliver, or reimburse headbands.

Use a stable internet connection and keep Minute Data open until uploading finishes. Try reopening the app or restarting your phone. If the problem continues, contact support with a screenshot and the affected video IDs when available.

Recordings must follow the task instructions, use a compatible phone headband, show a true first-person view, and be clear and stable. Contact support if the rejection reason is unclear or you believe it was a mistake.

This can happen when a video does not meet authenticity rules, such as not using a true first-person phone-headband view or involving more than one person. Create every recording yourself and follow all guidelines. Contact support if you believe the flag was a mistake.

Add them in the Datoric Partner Portal under Profile or Payment Settings. Contact Crossing Hurdles support if you have trouble adding them.

Participants earn $6 USD for every approved hour of recorded video. Once your submitted hours are reviewed and approved, and your onboarding and payment details have been successfully verified, eligible payouts are scheduled for processing on Sundays. Payment timelines may vary depending on the approval process and completion of all onboarding requirements.

Participants earn $6 USD for every approved hour of recorded video. Only approved hours are eligible for payment.

Subtract Rejected and Pending hours from Qualified Hours. The remainder is your accepted, or approved, hours and is eligible for payment. Contact support if you believe the total is incorrect.